Is it easy to set up?
Yes. Unfold the MAT, plug it in, and press start. The controls are large and simple, and the app is easy to read. If you'd like, a family member can help you set it up the first time, and after that you'll be comfortable doing it on your own.
Is it safe to use after surgery?
The Woojer MAT is a wellness and relaxation device, not a medical device, and it is not intended to treat or cure any condition. If you are recovering from surgery or under a doctor's care, we gently encourage you to check with your physician before using it, so you can use it with complete peace of mind.
How often should I use it?
Many users enjoy a gentle 20 to 30 minute session each day, often one in the morning and one in the evening. There's no wrong way to use it. Simply lie down whenever you'd like a calm, comfortable moment.
Can two people share it?
The MAT is single-person width (30 inches). One person uses it at a time. If you and your partner both want to use it, you can take turns or buy two.
Do I need headphones?
No. You can play audio through built-in speakers or pair Bluetooth headphones for deeper immersion. Headphones are not required to feel the sensation.
Can I use my own music?
Yes. Connect via Bluetooth, USB-C, or 3.5mm AUX and play anything. Intensity varies with the track. The Woojer MAT app also includes free purpose-built sessions for sleep, relaxation, and comfort.
How long is the risk-free trial?
30 days. Use it every day. If it isn't right for you, return it for a full refund. No questions asked.
How long is the warranty?
12 months from date of purchase.
How does HSA/FSA eligibility work?
HSA/FSA eligible through Truemed at checkout. Depending on your tax bracket, you can save up to 30%.
How do I actually use my HSA or FSA at checkout?
Select the Truemed option at checkout. You'll answer a short health questionnaire, and Truemed generates a Letter of Medical Necessity (usually within 2 to 5 hours). You then pay using your HSA/FSA card, and the charge may be eligible for reimbursement as a qualified medical expense, subject to your plan.
When will it ship?
Ships within two business days. Free shipping inside the continental United States.