Privacy policy

woojer privacy policy 

Woojer USA, Inc., and Woojer Ltd. (including our affiliates and subsidiaries, the "Company", "we", "us" or "woojer") know that you (“You,” “Your,” or “User”) care about how Your personal information is used and shared, and we take Your privacy seriously.  Please read the following to learn more about our privacy policy, which is incorporated to woojer’s Terms of Use.  

By visiting the woojer managed domains (including, but not limited to, www.woojer.com) and websites, mobile apps, domain names, or any other linked pages, features, content, or application services offered from time to time by woojer in connection therewith (collectively, the "Site"), submitting information, or using any of our services, You acknowledge that You accept the practices and policies outlined in this privacy policy (the "Privacy Policy").

what does this Privacy Policy cover?

This Privacy Policy covers woojer's treatment of information that woojer gathers when You are accessing woojer's Site (the "Information").  This Privacy Policy does not apply to the practices of third parties that woojer does not own or control (such as third-party websites that You may access from the Site), or to individuals that woojer does not employ or manage.

what Information does woojer collect?

The Information we gather from Users enables woojer to improve our services and to allow our Users to set up accounts on the Site. 

In some cases, how we treat and use information will depend on the type of information. Some of the information we collect through Your use of our Services or communications with us, such as Your name, address, phone number, e-mail address, or billing information associated with Your account may personally identify You. We describe this information as “Personally Identifiable Information.” We will also treat as Personally Identifiable Information any non-identifiable information that is combined with Personally Identifiable Information.

Information You provide to us:

We receive and store any Information You enter on our Site or provide to us in any other way. The types of Information collected includes Your full name, email address, mailing address, phone number, IP address, browser information, password, contact information, credit card or bank account information (which is also used by our third party credit card and payment vendors), transactional information based on Your activities on the Site, and media consumed on the Site including, but not limited to, media viewed, played, downloaded, uploaded, and shared.  You can choose not to provide us with certain information, but then You may not be able to take advantage of many of the Site’s special features.

Information collected automatically:

  • We receive and store certain types of Information whenever You interact with our Site or services. woojer automatically receives and records Information on our server logs from Your browser including Your IP address, woojer cookie information, the page You requested, and the media You have consumed (e.g., viewed, played, downloaded, uploaded, and shared).
  • Generally, our service automatically collects usage Information, such as the numbers and frequency of visitors to our Site and its components, similar to TV ratings that indicate how many people watched a particular show. 
  • The Site may use customer experience analytics services. These services help us analyze how visitors use our Site. We do not collect through these services or transfer to such services any personal identifiable Information. We only use these services to record, on an anonymous basis, information such as mouse clicks, mouse movements, scrolling activity as well as non-Personally Identifiable Information text You type in this website. 

what about cookies?

  • Cookies are alphanumeric identifiers that we transfer to Your computer's hard drive through Your browser to enable our systems to recognize Your browser and tell us how and when pages in our Site are visited and by how many people. woojer cookies do not collect Information, and except as necessary to investigate claims of fraud or other misconduct or as otherwise necessary to track purchases for purposes of calculating credit under affiliate programs, we do not combine the general information collected through cookies with other personal Information to tell us who You are or what Your screen name or email address is. 
  • Most browsers have an option for turning off the cookie feature, which will prevent Your browser from accepting new cookies, as well as allowing You to decide on acceptance of each new cookie in a variety of ways.  Cookies enable You to take advantage of some of our Site's most attractive features.
  • This Privacy Policy covers the use of cookies by woojer and does not cover the use of cookies by any advertisers or other third parties with whom woojer may work. woojer does not access or control such third party cookies; please refer to those companies' privacy policies.

how does woojer use my Information?

The Information You provide is used for purposes such as responding to Your requests for certain products and services, customizing the content You see, and communicating with You.

woojer may use all of the Information that we collect from our Users to understand usage trends and consumer and customer preferences, to improve the way the Site works and looks, to improve our marketing and promotional efforts, and to create new features and functionalities.

woojer may use automatically collected information and cookies information to: (a) remember Your Information so that You will not have to re-enter it during Your visit or the next time You visit the Site; (b) provide custom, personalized advertisements, content, and information; (c) monitor the effectiveness of our marketing campaigns; (d) provide You with newsletters and updates regarding new product launches or ways to improve Your user experience; (e) provide you with notifications regarding products in your on-line shopping cart or incomplete order placing; and (f) monitor aggregate usage metrics such as total number of visitors and pages viewed. 

woojer may use Your email address or other Personally Identifiable Information provided by You for promotional and marketing purposes or to communicate with You with information about a specific program or feature You have elected to participate in or receive information about.

will woojer share any of the Information it receives?

We will not sell Your Personally Identifiable Information or share Your Personally Identifiable Information with third parties, except with:

  • our service providers and subcontractors to the extent reasonably necessary to enable us to operate and provide our Services to You;
  • a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personally Identifiable Information held by us about our Users is among the assets transferred;
  • You, upon Your written request;
  • other third parties with Your express consent.

We may also disclose Your Personally Identifiable Information:

  • to comply with any court order, law or legal process, including to respond to any government or regulatory request;
  • to investigate potential unauthorized access or misuse of our Services or otherwise enforce our Terms, or other agreements;
  • to protect our assets or rights, including for billing and collection purposes;
  • if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of woojer, our Users or others, including exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction; and
  • for any other purpose disclosed by us when You provide the information.


is Information about me secure?


Your woojer account Information is protected by a password for Your privacy and security. You need to protect unauthorized access to Your account and Information by selecting and protecting Your password appropriately and limiting access to Your computer and browser by signing off after You have finished accessing Your account.

woojer attempts to ensure that User Information is kept private; however, woojer cannot guarantee or ensure the security of User Information. Not even the U.S. government appears capable of securing highly sensitive personal and national security information from unauthorized access, use, and exploitation. Unauthorized entry or use by third parties, hardware or software failure, and other factors may compromise the security of User Information at any time, including Your Information.

how long do we keep Your Information?

We keep Your personal information to enable Your continued use of woojer, for as long as it is required in order to fulfil the relevant purposes described in this Privacy Policy, as may be required by law such as for tax and accounting purposes, or as otherwise communicated to You. For example, we retain Your transaction history so that You can review past purchases (and repeat orders if desired) and what addresses You have shipped orders to, and to improve the relevancy of products and content we recommend.

what Information can i access?

woojer may allow You to access certain Information about You through the member dashboard and/or customer accounts, for the purpose of viewing, and in certain situations, updating that Information.

what are my choices?

You may have the opportunity to receive certain communications from us related to our Services. If You provide us with Your e-mail address in order to receive communications, You can opt out of marketing e-mails at any time by following the instructions at the bottom of our e-mails and adjusting Your e-mail preferences. Please note that certain e-mails may be necessary for the operation of our Services. You will continue to receive these e-mails, if appropriate, even if You unsubscribe from our optional communications.

Some browsers support a “Do Not Track” feature, which is intended to be a signal to websites that You do not wish to be tracked across different websites You visit. Our Services do not currently change the way they operate based upon detection of a Do Not Track or similar signal.

Please note that we cannot control how third-party websites or online services You visit through our Services respond to Do Not Track signals. Check the privacy policies of those third parties for information on their privacy practices.

The accuracy of the information we have about You is very important. Users may update their information at any time on the account registration page. Otherwise, to review or correct Your Personally Identifiable Information, You may contact us at privacy@woojer.com.

how do we secure Your Information?

The security of Your information is important to woojer, and we have established reasonable administrative, technical, and physical safeguards designed to protect Personally Identifiable Information against loss, alteration, unauthorized access, theft, misuse or disclosure. We evaluate these safeguards on an ongoing basis to help minimize risks from new security threats as they become known. Unfortunately, no system can guarantee complete security of Your information. As a result, woojer cannot ensure or warrant the Your information, including Your Personally Identifiable Information, is secure from unauthorized third parties. Thus, Your use of the Services and communication with us about them is at Your own risk.

You are responsible for protecting Your User credentials (username, ID, and password) and for the security of information that You transmit to us over the internet.

changes to this Privacy Policy

woojer may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of Your Information and will always be available at http://www.woojer.com/pages/terms-privacy.  You and all Users are bound by any changes to the Privacy Policy when You or they use the Site after such changes have been posted.

Children

Consistent with the federal Children's Online Privacy Protection Act of 1998 ("COPPA"), we will never knowingly collect Personally Identifiable Information from anyone under the age of thirteen (13) without requiring parental consent in accordance with COPPA.  

note to international users

This Privacy Policy is governed by New York law.  If You are a customer or client accessing the Site from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from New York laws, then please note that the collection of personal data under New York law is different from requirements in the EU and other regions.

By providing Your personal data to woojer through the Site, You consent to:

  • the use of Your personal data for the uses identified above in accordance with the Privacy Policy; and
  • the transfer of Your personal data to third party credit card and payment providers as indicated above.

note to users based in the European Economic Area (“EEA”) 

Woojer Ltd.  (1 Shenkar Arie Street, 1st Floor, Herzliya, Israel 4672501) is the data controller for the personal data collected in connection with use of the Services in the EEA. The processing and transfer of Personally Identifiable Information of Users based in the EEA is governed by the General Data Protection Regulation (“GDPR”). As used in this section, “personal data” means any information relating to an identified or identifiable User, including p Personally Identifiable Information.

data controller

We are the data controller in connection with the Services. Our contact information can be found at the end of this Privacy Policy.

transfer of personal data outside of the EEA

We are based in the United States, as is our third party data processor, Shopify. If You are accessing the Services from the EEA or other regions with laws governing data collection and use, please note that Your Personally Identifiable Information will be transmitted to Shopify’s servers located in the United States as necessary to provide You with the Services, administer our agreement with You, or to respond to Your requests as described in this Privacy Policy. The United States has data protection laws that are different than the laws in effect in the country in which You are located. Where we transfer Your Personally Identifiable Information out of the EEA, we will take steps to ensure that Your Personally Identifiable Information receives an adequate level of protection and Your rights continue to be protected.

lawful basis for processing personal data

We process Your personal data on the following legal bases:

  • Your consent (which You may withdraw at any time);
  • To perform under a contract with You, like the Terms or any contract in connection with the provision of the Services; or
  • For our legitimate interests, such as to improve our Services.

Your rights

  • You may request to access Your personal data at any time; to have Your personal data corrected, restricted, or erased; to object to our processing of Your personal data; and to request that we provide You with a portable copy of Your personal data. To exercise any of these rights, please use the contact information found at the bottom of this Privacy Policy.
  • In addition to the rights listed above, You have the right to lodge a complaint with Your local supervisory authority if You believe that our processing of Your personal data infringes the GDPR. To find the relevant supervisory authority, please refer to this list: https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.

data protection officer

You can contact our Data Protection Officer using the following contact information:
privacy@woojer.com.

European Union (“EU”) and United Kingdom representative

We value Your privacy and Your rights as a data subject and have therefore appointed Prighter as our privacy representative and your point of contact.

Prighter gives You an easy way to exercise your privacy-related rights (e.g. requests to access or erase personal data). If You want to contact us via our representative Prighter or make use of Your data subject rights, please visit the following website: https://prighter.com/q/19052319817

note to California users

If You are a California resident, the information below also applies to You.  Certain terms used in this section have the meanings given to them in the California Consumer Privacy Act (“CCPA”).

categories of Personally Identifiable Information woojer has collected from or about its users in the preceding twelve (12) months:

  • Identifiers (e.g., name, mailing address, email address, phone number, credit/debit card number)
  • Characteristics of protected classifications (e.g., gender, age)
  • Commercial information (e.g., products or services purchased, purchase history)
  • Internet or other electronic network activity (e.g., browse or search history)
  • Geolocation data (e.g., latitude or longitude)
  • Audio, electronic, visual, or similar information (e.g., recording of User service calls)
  • Inferences drawn from any of the above (e.g., preferences or characteristics)

categories of sources from which woojer has collected Personally Identifiable Information about users (for more information, see the “how does woojer use my Information?” section of the Privacy Policy): 

  • Consumer Directly
  • Advertising Networks
  • Data analytics providers
  • Government Entities
  • Social networks
  • Woojer subsidiaries

business or commercial purposes for which woojer has collected or sold Personally Identifiable  about users in the preceding twelve (12) months (for more information, see the “how does woojer use my Information?” section of the Privacy Policy): 

  • Performing services, including: providing customer service, processing or fulfilling orders and transactions, providing notifications regarding incomplete orders, providing personalized advertisements, content, and information, verifying customer information, processing payments, providing advertising or marketing services, providing analytics services, or providing similar services;
  • Auditing related to a current interaction with You and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance;
  • Short-term, transient use, including, but not limited to, the contextual customization of ads shown as part of the same interaction;
  • Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity;
  • Debugging to identify and repair errors that impair existing intended functionality;
  • Undertaking internal research for technological development and demonstration; and
  • Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us.

categories of Personally Identifiable Information sold: 

  • Internet or other electronic network activity (e.g., “cookies” or other tracking tags)

categories of third parties to whom Personally Identifiable Information was sold: 

  • Advertising networks
  • Payment processors


WOOJER DOES NOT KNOWINGLY SELL PERSONALLY IDENTIFIABLE INFORMATION OF MINORS UNDER THE AGE OF 16.


categories of Personally Identifiable Information woojer has disclosed for a business purpose: 

  • Identifiers (e.g., name, mailing address, email address, phone number, credit/debit card number)
  • Characteristics of protected classifications (e.g., gender, age)
  • Commercial information (e.g., products or services purchased, purchase history)
  • Internet or other electronic network activity (e.g., browse or search history)
  • Geolocation data (e.g., latitude or longitude)
  • Audio, electronic, visual, or similar information (e.g., recording of User service calls
  • Inferences drawn from any of the above (e.g., preferences or characteristics)

categories of third parties to whom Personally Identifiable Information has been disclosed for a business purpose: 

  • Advertising Networks
  • Internet Service Providers
  • Data Analytics Providers
  • Government Entities
  • Operating Systems and Platforms
  • Social Networks
  • Data Brokers

At Your direction or request, or when You otherwise consent, we may share Your Information with third parties (e.g., if a User provides explicit, opt-in consent to the linking and use of data with a specifically identified third party partner, such data may be linked and may be used by woojer and/or the third party partner as described at the time consent is obtained, including for woojer advertising or advertising measurement purposes).

how does woojer protect You from discrimination?

woojer will not discriminate against You because You exercise Your rights. For example, woojer will not deny You goods or services or charge You a different price or rate for goods or services if You make an access, deletion, or do not sell request.

what are Your rights under the CCPA?

  • Right to request woojer disclose Personally Identifiable Information, or categories of Personally Identifiable Information, it collects, uses, discloses, and sells
  • Right to request woojer delete Personally Identifiable Information we have collected from You
  • Right to request woojer opt You out of the sale of Your Personally Identifiable Information

what is our process to verify access and/or deletion requests? 

If You are a woojer User, You will be required to submit sufficient information demonstrating your identity, including Your name, address, email, and phone number. woojer will use this information to search our systems and determine if we have Information about You. If we are able to locate Information about You, we will fulfill Your access and/or Your deletion request. If we are not able to match the information You submit, we may provide You with a report that includes the categories of Personally Identifiable Information we collect, use, disclose, and sell.

Users will receive two emails when Your access report is ready. These emails will be sent to the email address You provided at the time You submitted Your request. One email will contain a link to Your report and a second email will contain a password needed to access the report. 

If You are an authorized agent, You will be required to submit Your name, address, email, and phone number as well as the name, address, email and phone number of the User You are making a request on behalf of. woojer will use the User’s Information to search our systems and determine if we have Information about the User. If we are able to locate Information about the User we will fulfill the access and/or deletion request. As an authorized agent You will receive an email confirming that we have received the request along with a second email asking You to fill out a certification form confirming Your Information and certifying You have the right to make this request on behalf of the User. Once the report is ready, it will be sent to the email or physical address You have given us, depending on the delivery method You choose.

how can You submit a verifiable request? (requests can be made no more than twice in a 12-month period)

You can submit a request using the methods listed below

  • Access Requests: Contact us at (917) 819-1613 or click here.
  • Deletion Requests: Contact us at (917) 819-1613 or click here.
  • Do Not Sell My Personally Identifiable Information Requests: Click here.

All requests will receive a response within seven (7) business days. 

how can You contact woojer?

Mail:

Woojer USA, Inc.

4290 Bells Ferry Rd

Ste 134 #3034

Kennesaw, GA 30144


Woojer Ltd. 

1 Shenkar Arie street.

1st floor, Herzliya,

Israel, 4672501

Phone:

(917) 819-1613 

Email: 

privacy@woojer.com

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Last Updated: December 15,  2021